The Operations Role Every Org Needs — and Algorithms Can’t Classify

The Operations Role Every Org Needs — and Algorithms Can’t Classify

The problem is where the résumé meets the algorithms. Recruiters have a word for comms people like me. To them, I am a “cross-functional generalist who wears many hats.” Versatility is just a hard-learned requirement of the internal and external strategic communications job.

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AI Adoption Isn't a Tech Problem. It's a Conversation You're Not Having.

AI Adoption Isn't a Tech Problem. It's a Conversation You're Not Having.

Every organization right now is somewhere on the AI adoption curve. But it’s not quite a Golden Age yet. More like a golden retriever. Some are enthusiastically chasing it like a tennis ball in the park. Others are being dragged toward AI to have their noses shoved into the mess on the carpet. 

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Government Made Me a Better Reputation Manager Than Any Corporate Job Could Have

Government Made Me a Better Reputation Manager Than Any Corporate Job Could Have

Government is where reputation management is learned at its hardest setting. Not "hard" like a product launch that got bad reviews. Hard like: your audience already hates you before you've said a word, your budget was cut three years ago, and the policy you're defending wasn't your idea.

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Your Internal Communications Strategy Is Upside Down

Your Internal Communications Strategy Is Upside Down

What employees most want to be recognized for is the work itself — the specific, unglamorous, mission-critical work that keeps the organization functioning. When a leader can say "what you did moved this specific needle, and here's why that mattered this quarter" — that's not just recognition. That's alignment.

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Paris Saturday, Cubicle Monday: An Unexpected Master Class

Paris Saturday, Cubicle Monday: An Unexpected Master Class

Prior to turning 30, I started an event production company rooted in punk and alternative culture. Not because it was a calculated career move, but because it was the opposite of one — a creative outlet that had absolutely nothing to do with government policy or interagency coordination, and that was the point.

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